Test bank and solution manual for Service Management: Operations, Strategy, Information Technology 8th Edition by James Fitzsimmons

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Name: Test bank and solution manual for Service Management: Operations, Strategy, Information Technology 8th Edition by James Fitzsimmons
ISBN: 9780078024078 ISBN-10: 0078024072
Author: by James Fitzsimmons
Edition/Type: 8th Edition/Test bank
Format: Word Zip/All chapter include
Size: 1.7MB

 

The eighth edition continues to acknowledge and emphasize the essential uniqueness of service management. The text is organized in four parts: Part One: Understanding Services which provides a historical context as well as distinguishes the distinctive characteristics of service operations;

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Test bank and solution manual for Service Management: Operations, Strategy, Information Technology 8th Edition by James Fitzsimmons Test bank and solution manual for Service Management: Operations, Strategy, Information Technology 8th Edition by James Fitzsimmons Test bank and solution manual for Service Management: Operations, Strategy, Information Technology 8th Edition by James Fitzsimmons
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