test bank for Human Resource Management Canadian 6th Edition by Sandra Steen
Chapter 1: Strategies, Trends, and Challenges in Human Resource Management
1
1) Managers and economists traditionally have seen human resource management as a source of
value to their organizations.
⊚ true
⊚ false
2) The concept of “human resource management” implies that employees are interchangeable,
easily replaced assets that should be managed like any other physical asset.
⊚ true
⊚ false
3) No two human resource departments will have precisely the same roles and responsibilities.
⊚ true
⊚ false
4) Recruitment refers to the process by which an organization selects applicants with the right
knowledge, skills, and abilities to help the organization achieve its goals.
⊚ true
⊚ false
5) Performance management requires that employee activities and outputs match the
individual’s goals.
⊚ true
⊚ false
6) Important decisions in planning pay and benefits include how much to offer employees in
salary or wages, as opposed to bonuses, commissions, and other performance-related pay.
⊚ true
⊚ false
7) The shift to self-service requires HR to spend more time on day-to-day transactional tasks.
⊚ true
⊚ false
